igus values its customers, both old and new, and has adopted some key principles to ensure that the level of service and quality of products offered is second to none. Availability of parts, information and advice is imperative and this is reflected in the 8am to 8pm Monday to Friday and 8am to 12pm on Saturdays opening hours policy, along with the impressive 80,000 products available ex-stock. All orders can be delivered within 24 hours and come with no hidden extra costs.
Since igus products are modular, they can be pre-assembled to suit customers’ requirements saving on time and additional costs. Furthermore, all parts are tested within the in-house laboratory over thousands of cycles and are made from specially formulated polymers that do not require any lubrication; this reduces machine maintenance costs and heightens performance, in effect, truly offering plastics for longer life….
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