Actively shaping the digital future at EMO

The new JOB IMPORT feature enables orders to be imported directly from MES or ERP into the CELOS JOB MANAGER. Maximum customer benefit is also the focus of the new digital customer portal my DMG MORI. DMG MORI brings together its initiatives “Integrated Digitisation”, “First Quality” and “Customer First”. The result is a unique online portal for interactive cooperation between DMG MORI and its customers.

Among other things, service requests may in future be started virtually at the press of a button via my DMG MORI. The interactive request form prevents any misunderstandings. Specific service requests and optionally attached photos or videos now immediately reach the right DMG MORI service expert, while the “Tracking & Tracing” function ensures transparency for all service processes and procedures. Even orders for spare parts can be tracked down to the exact minute.

ADDITIVE MANUFACTURING:

Open process chain from simulation and build cycle through to service and consulting|
Four complete process chains for additive manufacturing with powder bed and powder nozzle technology make DMG MORI the global leader in additive manufacturing. The powder bed machines in the LASERTEC SLM series are designed for productive manufacture of complex workpieces. The precision of selective laser melting enables the realisation of complex geometries that would be impossible to produce with conventional methods. The series includes the successful LASERTEC 30 SLM2^nd Generation with a 300 × 300 × 300 mm build volume and the LASERTEC 12 SLM, which owes its unique accuracy to its focus diameter of just 35 µm. The fast powder change using the rePLUG powder modules takes less than two hours. The OPTOMET software enables automatic calculation of all process parameters within days instead of months. Layer thicknesses, for example, can be calculated freely, which in turn enables a faster and therefore more productive build.

Process solutions including certification through to green field projects
For several years now DMG MORI has successfully operated its Technology Excellence Centres which focus on the key Aerospace, Automotive, Die & Mould and Medical industries. Their strategy is to work closely with customers in the very early project phases in order to realise optimum manufacturing concepts. The focus here has long shifted away from just machine tools to encompass integral process solutions including certification and on through to green field projects for the required applications. DMG MORI cooperates in this respect with numerous partners so that optimum tools, workholding equipment and automation solutions can be integrated. The range of services is so extensive that DMG MORI even supports its customers in the area of certifications, when, for example, entering into a new industry such as the medical sector. The DMG MORI Technology Excellence Centers offer all services necessary for the successful conclusion of a project from a single source.