The Thompsons Group, claims to be the UK’s leading tipper bodybuilder, and therefore prioritises reliability and good customer service above all else. Having established its new Scottish operations in July 2017, its first order was for five 32 tonne Loadmaster bodies for the NWH Group. The customer chose to specify lightweight Edbro CX15 cylinders on all of the five bodies, believing Edbro to be the best on the market. Thompsons was happy to oblige due the robust quality and first-class service from the brand.
The NWH Group is a second generation, family owned industrial and environmental services business that has enjoyed success operating in the quarrying and waste recycling and collection sectors. In addition to a fleet of tipping vehicles, the business also operates from 8 facilities across Scotland. The business is founded on four simple principles: Safety, Excellence, Customer Focus and Teamwork.
Craig Williams, Operations Director for the group, explains how these values inform their business decisions: “Despite the growing nature of our business, we have held onto our family values. In this respect we care about the people who work for us and we care about the customers that we work for. To this end we regularly update our fleet to ensure that we’re operating equipment that meets modern safety standards and offers the best levels of productivity.
“We chose to work with Thompsons Tippers Scotland Ltd. for our latest order due to the quality of the Loadmaster design. The choice for tipping gear was just as easy. In our opinion the Edbro CX Series offers the best tipping performance for rigid tippers on the market.”
The CX Series of combined ram and tank tipping gears from Edbro, part of the JOST Group, offers industry leading load capacity, tipping speeds and reliability for operators of rigid vehicles. Thanks to a combination of hi-tech materials and modern manufacturing techniques that allow for a special ‘one-piece’ construction, the CX15 offers significant weight saving as well as a superior power to eight ration against similarly marketed products.
David Penman, Production Manager at Thompsons Tippers Scotland commented: “It’s no surprise that the first tipper bodies ordered at the new facility were specified with Edbro tipping gear. In my experience the Edbro brand is one of the most popular on the market thanks to its reputation for being extremely robust while still offering fast tipping speeds. We always offer our customers advice during tipper specification and will fit any brand, so long as the product performance meets the specification requirements. However, I’m always happy fitting an Edbro product, because I know it’s a good quality product and that I’ll receive first-class customer service.”
David Owen is JOST UK Sales Manager for Scotland and the North: “We were very happy to be working with the Thompsons Group and The NWH Group on this project as they are two businesses that operate to the very highest of standards. The Loadmaster body from Thompsons is an ideal partner for the CX Series due to its robust design, which is suited to many different applications.”