Following significant investment in the UK market, Brammer Buck & Hickman opened a new engineering service centre in Aylesford, Kent. The centre offers a specialist workshop, repair and engineering services designed to reduce downtime and increase efficiency for customers nationwide. They also ran an opening and innovation day on 13th March to celebrate, which saw the centre being officially opened by Brammer Buck & Hickman CEO Mark Dixon.
Live gearbox and motor refurbishment demonstrations were held throughout the day, along with a demonstration of Condition Monitoring services including vibration analysis, ultrasonic equipment and laser alignment.
The event also showcased Invend - Brammer Buck and Hickman’s Industrial Vending solution. Demonstrated by Regional Key Account Manager, Matt Newland, customers got the chance to see Invend in action as well as receive in-depth knowledge on how to implement this solution within their premises.
Peter Burrows, Regional Director of Brammer Buck & Hickman said: “The day has been really successful. We’ve had a large number of people come down and the atmosphere in the centre has been great. By inviting customers to experience all the services we offer first hand, we can really connect with them and show them that we really do provide more than just parts.”
Four Engineering Centres are now fully operational, with more to follow over the coming months. These centres allow Brammer Buck & Hickman to provide engineering expertise on a local basis throughout the whole of the UK.
Nigel Banks, Managing Director of Value-Added Service at Brammer Buck & Hickman, commented: “Brammer Buck & Hickman are well known for the provision of industrial supplies. The investment in our engineering centres is part of a wider move towards adding value to the customer experience by offering access to comprehensive service to support the maintenance and repair of production machinery.”