Rice Lake Weighing Systems opens European service center

RLWS is a privately owned industrial scale manufacturer with roughly 400 US employees. The Rice Lake brand, recognized worldwide for everything from industrial weighing equipment to made-to-order process-control systems, is perhaps best known for a uniquely personal approach to service and customer contact.

The company has been part of CEO Mark Johnson’s family since 1946. “Our business was built on service— the ability to be responsive and stay connected with our customers. As we’ve grown, having this facility within Europe makes sense. It’s the best way to maintain those standards and provide the trademark service, selection and speed our customers have come to expect.”

Employees at the Arnhem location are experienced and ready to assist with technical support, product training, and more. Rice Lake Weighing Systems Europe B.V.is a full-service operation with a complete warehouse of products that will ship direct to dealers across Europe. These trained and authorized dealers offer industrial customers a range of popular Rice Lake products, including weights, bench scales, weight indicators, digital controllers and even custom weighing solutions.

“Our European customers will now have the option of calling on a European-based staff and have better access to support services like training and product demonstrations,” adds Mark.