ISO 9001:2008 Quality Certification

ISO 9001:2008 is a quality management system which identifies and monitors the processes we adhere to. This management system has been put in place to monitor, measure and analyse the processes we use and ensure we implement the actions required to achieve our planned results and the continuous improvement of our processes.

The Certification recognises that we have systems in place to provide the highest levels of customer service and satisfaction. Internal audits every three months and regulatory audits every six months ensure that we continue to maintain and improve our standards, to the benefit of our customers, suppliers and employees and the overall efficiency and effectiveness of our Company.

Paul Bragg, Managing Director, said: “It is very important to us that we adhere to the strict quality policy we have developed over the years and it is thanks to the reliability and actions of our team that we have retained accreditation and continually improve our process.”

The Quality Policy and associated quality objectives are established and reviewed within each management review meeting and are communicated and understood by all levels of our organisation – for its continuing suitability and effectiveness in achieving the aims of this Quality policy.