Parker Software

We all remember Tay? The chatbot from Microsoft, which turned out to be xenophobic and racist and certainly was a lesson in inefficient AI. The experiment, held on a dedicated Twitter account, quickly descended into chaos when the chatbot began sprouting Nazi support and offending Twitter users in various awful ways. 

An infographic examining the advantages of business automation technology, and explaining how businesses can stay close to customers while using automation applications, has been released by Parker Software. The company found that businesses waste a total of four weeks a year on slow technology — costing around £2,100 per employee.