BARKSTON FIRST PLASTICS ENGINEERING COMPANY IN UK TO OFFER REAL TIME CUSTOMER ADVICE

The on-line discussion facility offers both trade customers – working in manufacturing, fabrication, machining, laser welding, routing and bending - and consumer DIY customers needing advice on plastic materials, bending, drilling, shaping and polishing - instant access to expert advice.

At the click of a button now visible on Barkston’s www.barkstonltd.co.uk and www.theplasticpeople.co.uk websites, customers can use the Internet to request information and advice; and receive an instant response.

Experts from Barkston will be available during office opening hours of 9am to 5pm – giving eight hours of daily access. There will be no cost for using the service and should queries not be easily resolved online, they will be escalated to a phone conversation.

Tim Kiernan, Managing Director of Barkston, commented: “Many of our customers are online and we want to assist them in ways that are easier, convenient and quicker for them.

“We see this service as a natural progression for the company as we have always been customer-centric and want our excellent products and capabilities to be mirrored by excellent, accessible advice and guidance.”